As CME Medical UK Business Leader, my role is to provide the team with clear direction and purpose. I make sure there is a robust platform to deliver innovation – the key to CME Medical successfully delivering improvements in patient safety and experience whilst addressing both the future needs of our customers and our own strategic goals.
Customer satisfaction has been my number one focus for the last 30 years. I have worked in a relatively compact service business with 14 employees through to a large scale manufacturing group with sites in 3 countries and 500+ employees. I have always held the belief that if you treat your customers well they will stay with you. Now in the medical industry this message has taken on a completely new focus, with patients at the centre of everything we do.
It is my responsibility to ensure that CME Medical’s strategy delivers a sustainable business that has its customers at its heart. My focus is on supporting the business in realising maximum value to our shareholders by safeguarding and effectively utilising our assets.
I am ACCA qualified with 20 years experience in both professional practice and industry. My experience has been gained in a diverse spectrum of industries, including B2B service, FMCG, sport & leisure wear and football, from entrepreneurially led start up businesses to multi-divisional international corporates.