In a week where Dying Matters are asking us to talk about dying, death and bereavement, an investigation by the Parliamentary and Health Service Ombudsman into complaints about end of life care has been published: Dying without Dignity.
The reports highlights the poor service some patients and families are receiving when they need end of life care.
The key themes:
- not recognising that people are dying and responding to their needs
- poor symptom control
- poor communication
- inadequate out of hours service
- poor care planning
- delays in diagnosis and referrals of treatment.
We think providing better care for those in their last days needs to be a priority for the new government. With the skills and technology available to support patients and families, we are looking forward to improvements being made following this report.
To read the full report please click here.