CME Medical, the market leader in the specialist infusion therapy field, is delighted to announce that it has been awarded the Skills for Health Quality Mark for its technical training programme.
This top sector quality framework provides further reassurance for CME Medical customers that its training programmes have met the superior training and learning standards expected by healthcare professionals.
The technical training programmes, led by CME Medical engineers, are designed to demonstrate how to service the full range of infusion pumps. The main aim of the training modules is to provide participants with the fundamental analytical knowledge and techniques needed to service and repair CME Medical products. Training is offered if customers have purchased either syringe or volumetric pumps, with the option to either carry out the training in-house or within the CME Medical HQ.
This is the second time that CME Medical has achieved the Skills for Health Quality Mark, previously being awarded the mark for its Device User Training and Advanced Device User Training Programmes of learning. Combined with the RCN accreditation that CME Medical has obtained over the past 5 years across its product range, these awards ensure CME Medical are meeting the robust and systematic process for measuring the quality of training and learning provisions.
CME Medical prides itself on its reputation for providing education, support and training across the medical device industry and works closely with its customers to ensure that all health care Professionals working with its products are fully trained and aware of the latest safety issues and standards. CME Medical was the first infusion product company to obtain the Skills for Health Quality Mark for their training programmes, and believe that the opportunity to improve patient safety via training and skills development is invaluable.
John Carrington, Managing Director of CME Medical, comments: “We are delighted to be awarded this accolade for another aspect of our training programme. It’s very important that we give our customers absolute confidence in the quality and delivery of our training programmes. The Quality Mark has internal and external benefits, empowering our clinicians and engineers to provide excellent standards of training, as well as offering our customers a quality assured service.”
Ruth Goodwin, Clinical Education Manager at CME Medical adds, “We believe that customers need to be supported through technical training, and the Quality Mark is another indication that students will gain an in-depth understanding of infusion devices and the theoretical and practical skills for servicing and maintaining the infusion device. In addition, achieving the Quality Mark ensures the quality of our training programmes are continuously measured via a robust and systematic process.”
Jonathan Farley, Lead Technical Support Specialist at CME Medical adds: “As the lead technical trainer it has been an interesting task to listen to what the customers want from a technical training course, spend the time to develop these training sessions and then deliver a course that engineers enjoy. We want customers to feel that CME Medical will be there throughout the lifespan of the pump they are using and that our training will provide them with a solid bedrock to support their devices for the future. We are proud of the work that has been put in from everyone involved – it is team work that makes achievements like this happen for CME Medical.”
All CME Medical technical training course materials will now carry the Skills for Health Quality Mark logo.